July 2020

Canada is in the middle of an e-commerce moment. No business could have predicted this sudden shift to digital right now — but COVID-19 has forced Canadian retailers big and small to adopt or adapt e-commerce strategies quickly in order to stay open-for-business....

At the beginning of the year, before COVID-19 had established a firm grip throughout the world, the World Economic Forum’s Center for the Fourth Industrial Revolution declared, “there has never been a time of greater change for the last mile’”. Among the predictions in a LLamasoft and Economist sponsored report titled The Future of the Last-Mile Ecosystem, were a 20% growth in online retail share...

Final mile delivery providers will need to adjust to lasting changes to how stores are used, stemming from the Covid-19 pandemic.Brody Buhler, global managing director, post and parcel with Accenture, warned during a Movin’ On session June 3 that as brick-and-mortar stores are converted to fulfillment centers, efficient delivery systems will be paramount. Retailers have already invested to allow options like click-and-pick (curbside pickup) and...